Privacy Policy

Privacy Policy

This Privacy Policy explains how Tray Vase Circle handles personal data in connection with the website and related course services. It applies to visitors, account holders, and other individuals who interact with us through the site.

Terms of ServiceContact
Policy guidance

This summary highlights how to navigate the information provided in this policy.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact
01

How We Use Data

We use personal data to provide and manage the website, deliver course-related services, process registrations and payments, respond to inquiries, maintain user accounts, monitor performance, improve content and functionality, detect fraud or misuse, and comply with legal obligations. We may also use data to communicate service notices and administrative updates.

Processing is limited to operational, administrative, and compliance needs.
02

Service Providers

We may share personal data with vendors and other service providers that support hosting, analytics, communications, payment processing, security, and administrative operations. These parties are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their assigned functions.
03

Legal Disclosures

We may disclose personal data where required to comply with law, lawful requests, court orders, or regulatory obligations. We may also share information when needed to establish, exercise, or defend legal claims, or to protect the rights, safety, or property of the site, our users, or others.

Legal disclosures are limited to what is necessary and proportionate.

Contact Information

Privacy email
[email protected]
Telephone
+65 8165 8110
Mailing address
90, Whampoa Dr, Singapore, SG
Privacy contact
Use the contact details below for questions about this policy or our handling of personal data.
Contact Page
01

Data We Collect

We may collect identifiers and contact details, account and profile information, course registration details, payment-related records, communications sent to us, and technical data such as device information, log data, and approximate location derived from network settings. Where users choose to provide it, we may also process information relevant to course participation and feedback.

The categories of data collected depend on how users interact with the site and course services.
02

How We Collect Data

We collect personal data from users when they create an account, register for courses, complete forms, make inquiries, or communicate with us. We also receive data from service providers that support site operation, payment processing, analytics, and security functions, and we generate certain technical records when the site is accessed or used.

Some information is provided directly, while other information is created through normal use of the website.
03

Cookies We Use

We may use session cookies, persistent cookies, and similar technologies. These tools help maintain site functionality, remember preferences, measure traffic, and understand how visitors use the site. We do not rely on cookies to collect more information than is reasonably needed for these purposes.

Cookie use is limited to operational, preference, and analytics functions.
04

Cookie Controls

We use standard cookie controls to support site operation and basic analytics. Users can usually block or delete cookies through browser settings, and some browsers offer controls for limiting tracking technologies. If cookies are disabled, parts of the site may not function as intended.

Browser settings and device controls may be used to limit non-essential cookies.

Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion of certain data, or restriction of particular processing activities. Where processing is based on consent, that consent may be withdrawn for future processing. Some requests may be limited where we must keep data for legal, security, or operational reasons.

Available rights depend on the nature of the request and any legal exceptions that apply.

To help us respond, requests should include enough information to identify the relevant records and verify the requester’s identity. We may ask for additional details before acting on a request, and we will respond within a reasonable period consistent with applicable law.

Requests are reviewed before action is taken to protect account security and data integrity.

We retain personal data for the period needed to provide services, maintain records, resolve disputes, enforce agreements, and meet legal, tax, or accounting obligations. When data is no longer required, we delete it, anonymize it, or restrict it so it is no longer used for active processing.

Records are kept only for as long as needed for the stated purpose or legal compliance.

We may update this Privacy Policy from time to time to reflect changes in our services, processing practices, or legal requirements. The revised version will take effect when posted on the site unless a different effective date is stated. Users should review the policy periodically for the current terms.

We review this policy when our practices or legal obligations change.